Consultation / Meet & Greet

We request this complementary consultation be done at least a few days prior to the scheduled care of your pet(s). Our usual meet/greet takes approximately 30-45 minutes, depending upon the complexity of your needs and your pet's routine(s). Together, we will review our forms and instructions for feeding, treats, potty schedules, medications management/administration, your emergency vet protocol/vet contacts, plus basic requested household chores, while you are away.

This is also a great time for us to get to know your pet(s) to ensure they feel comfortable around us. Once this consultation is complete, a key exchange will be done, and you can be on your way! When providing a copy of your keys, please provide TWO (2) complete sets of all key(s) and please ensure they work in all locks. Your keys are kept in our possession in a locked box using an encrypted numbered identification system. Personal information is not on the key(s). A set of forms, which are required by our insurance company, will be provided to you for completion. These forms will be kept securely in our home, unless we are currently providing service to your pets.